Peace of mind
Warranty
Most VOLT products include a limited warranty of one to three years. This page explains how it may work — as editable demo content, not legal terms.
Sample policy for the VOLT demo storefront. Replace it with your own terms before going live.
Overview
Each product page lists its warranty period in the specifications. Warranty coverage typically applies to defects in materials and workmanship under normal use, and begins on the date of delivery.
1–3 yrs
Typical coverage period
Delivery
Coverage start date
Original
Purchaser (demo terms)
What may be covered
May be covered
- Manufacturing defects in materials or workmanship
- Batteries that fail well below expected capacity
- Buttons, ports or hinges that fail under normal use
- Display defects present from delivery
Usually not covered
- Accidental damage such as drops or liquid spills
- Normal wear like scratches or cushion wear
- Unauthorised repairs or modifications
- Loss or theft
Requesting support
Start with our support team — we'll help troubleshoot before assessing a warranty claim.
1. Contact support
Tell us what's happening and which product is affected.
2. Troubleshoot together
Many issues are solved with a reset or firmware update.
3. Assessment
If needed, we'll review the issue against the warranty terms.
4. Resolution
Eligible products may be repaired or replaced.
What to prepare
Having these ready makes the process quicker.
Order number
Found in your order confirmation email.
Serial number
Usually printed on the product or its box.
A short description
What happens, when it started and what you've tried.
Photos or a video
Helpful for physical or display issues.
Related questions
Still have a question?
Our support team can help with orders, returns and product questions.